Privacy Policy
Drone Survey Costa Rica ("we," "us," or "our") operates the LandIQ CR Land Finder (the "Land Finder"). This Privacy Policy explains what personal data we collect, how we use it, and the choices you have — including for buyers outside Costa Rica, since many Land Finder users are researching a purchase from abroad.
1. Information We Collect
Information you provide
- Email address (used for magic-link sign-in and report delivery)
- Parcel searches — plano/finca numbers, map coordinates, or addresses you look up
- Documents you upload to the cadastro tool (plano images, KML/boundary files)
- Questions you type into "Ask AI"
- Payment details when purchasing a report — collected and processed directly by Stripe; we never see or store your full card number
- Projects and reports you save to your Workspace
Information collected automatically
Our authentication provider (Supabase) sets a session cookie so you stay signed in. We do not currently run any third-party analytics or advertising trackers on the Land Finder. Our hosting provider may log basic technical request data (IP address, timestamps) for security and reliability purposes.
2. How We Use Your Information
- Deliver reports: to generate and email your purchased report and give you access to the interactive viewer.
- Run the AI features: your parcel data and questions are sent to our AI provider (Anthropic) to generate the due-diligence checklist, Ask AI answers, and the AI Buyer's Guide.
- Process payments: your payment is handled entirely by Stripe under its own privacy and security practices.
- Maintain your Workspace: to save and let you retrieve your parcels, reports, and documents.
- Improve the Service and comply with the law.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies and Session Data
The Land Finder uses a session cookie set by our authentication provider (Supabase) solely to keep you signed in to your Workspace. We do not use advertising cookies or social-media tracking pixels.
4. Third-Party Services
Our Service relies on the following providers, each governed by its own privacy policy:
- Supabase (database, authentication, file storage): Supabase Privacy Policy
- Stripe (payment processing): Stripe Privacy Policy
- Anthropic (AI checklist and Ask AI): Anthropic Privacy Policy
- Resend (transactional email delivery for report notifications): Resend Privacy Policy
- Vercel (application hosting): Vercel Privacy Policy
5. Data Retention
We retain account, Workspace, and purchase data for as long as your account is active, and for a reasonable period afterward to handle support requests, accounting, and legal obligations. You may request deletion of your account data at any time (Section 6).
6. Your Rights
- Access: request a copy of the personal data we hold about you.
- Correction: ask us to correct inaccurate or incomplete data.
- Deletion: ask us to delete your personal data when it is no longer needed for the purpose it was collected.
- Objection / restriction: object to, or ask us to limit, certain processing of your data.
To exercise any of these rights, email dronesurveycr@gmail.com. We aim to respond within 5 business days.
7. Children's Privacy
The Land Finder is not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, contact us and we will promptly delete it.
8. Data Protection Under Costa Rican Law, and for Foreign Buyers
As a Costa Rican business, we comply with the Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales (Law No. 8968) and its regulations, which establish principles of informed consent, purpose limitation, data quality, and security. The supervisory authority is the Agencia de Protección de Datos de los Habitantes (PRODHAB). You may file a complaint with PRODHAB in addition to contacting us directly.
Many Land Finder users are researching Costa Rica property from the United States, Canada, or the EU/EEA. If you are located in the EU/EEA or another jurisdiction with its own data protection law (such as the GDPR), you generally have equivalent rights to those in Section 6 — access, correction, deletion, and objection — and can exercise them the same way, by emailing us. We aim to honor the strongest applicable standard rather than the minimum required by any one jurisdiction, but this Policy does not constitute a jurisdiction-specific legal compliance certification.
9. Data Security
We rely on our providers' security infrastructure (Supabase, Stripe, Vercel) and apply reasonable technical and organizational measures to protect your data. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above.
11. Contact Us
- Email: dronesurveycr@gmail.com
- WhatsApp: +506 7293-8970